The officer for this role will service our forum office in the regions. His/her duties shall include but not limited to:
KEY ROLES / RESPONSIBILITIES:
KEY ROLES / RESPONSIBILITIES:
- Coordinating the resolution of customer complaints coming through NERC, NERC Forum Office, CPC, or any other government agency.
- Acting as the interface between Regulatory Dept. and the Customer Care Dept. in the resolution of customer complaints coming through the regulator and other government agencies.
- Representing AEDC in all NERC Forum proceedings.
- Any other assigned duties.